After seeing rating of 4 star I thought this hotel should be pretty good. It wasn't! - Rude staff. Seem distracted all the time. - They cannot speak English well. Takes a while to communicate with them. - Wifi was really bad. - Bathroom has a half finished look to it. Also floods badly after each shower. - They provide no food and drink. So when we first arrived we had Pringles and cups of tea for dinner. They did not have any other food on offer. And sell no drinks. We would have ventured out for food and water but we did not know where the shops were and did not want to venture into the dark streets only armed with a torch. - As the beach is quite far away they provide a free shuttle service which is useful. Major problem with the language barrier for the shuttle back as we needed to phone them but we always got there in the end. Usually they only took about 15 minutes to pick us up apart from one time where the car saw us, drove past us and drove away. 48 minutes after the initial call we were picked up. No apology or anything. Pros: - The outside area looks pretty cool with the jungle theme.