The European Model
The Super EU banner was developed by a division operating 65 supermarkets, a
warehouse, and a central office in London. The division closed in 1996 after losing
money for many years. Its management then worked out a new store layout and
negotiated a unique labor/management agreement with its unionized labor. Under
the new agreement which was known as the Gain Sharing Program (GSP),
unionized employees were called "associates" and given a voice in how the stores