As previously highlighted, evidence suggests that our experience may not be an isolated case. Blandford et al. (2007) has previously reported a lack of user consultation during digital library development, observing developers on two digital library projects arriving at abstract design scenarios based on functional or technical requirements derived from anecdotal evidence or prior experience. Worryingly, Blandford et al. (2007, p. 79) found that “developers had no interest in completely transforming their design processes to make them user centred”. Observing a predominantly functional (component based) approach to design, Blandford et al. (2007, p. 79) reports that developers “had difficulty perceiving how, from the user's perspective, all the functions needed to be joined up into a continuous interaction experience”