We’re reaching out to you about reservation 193812927 for Pikanate Sakdanorrasate. You had recently cancelled this reservation as a no-show in our shared Extranet system.
The guest has since been in touch with us and let us know that they did stay at your property. Because the guest made use of this reservation, the commission for this reservation will remain in effect. You will receive a separate invoice for the charge.
- Guest stayed as per reservation but checked in around 20.00
- Stayed at the room number 105, 109, 111, 112 and 114
- Paid as cash for 6500 THB (Hotel collect 1300 THB / room / night)
We ask you to kindly verify all the information before making any updates in the Extranet as our guests receive an immediate notification if their reservation has been cancelled or modified.
Don’t forget that you can find answers to many frequently asked questions about the Extranet in the FAQ section. We’re also available 24/7 to answer any additional questions you may have.
Thank you again for working with Booking.com. We look forward to our continued partnership and mutual success.