Dear OTARO,
With reference to TIG ticket no. TIG1503563
Problem: Packet loss when access to destination IP 113.197.103.4
Please be informed that your problem have been acknowledged already. Also, please be assured that we will keep you post on the progress of this investigation.
We deeply apologize for any inconvenience that may occur. Please do not hesitate to contact us for any query. Thank you very much.