The instruments is paper test TOEIC the reference information from www.http://www.english-test.net/toeic/listening/inter-office_assistance.html . A listening test are reliable the 100 items. How to collect data by TOEIC Listening Examination paper test. Data collected one by one, of the 30 people (listening test) Collect all the information 1 times. TOEIC® Listening Score Descriptors