Process Evaluation: A process evaluation is the critical aspect of programme implementation. It involves evaluation of preparation of reaction sheets, rating scales and analysis of relevant records (Prasad, 2005). Process evaluation is a continual assessment of the implementation of the action plan that has been developed by organisation. It is an ongoing and systematic monitoring of the programme. A process evaluation provides information that can be used to guide the implementation of programme strategies, procedures and activities as well as a means to identify successes and failures. The objectives of process evaluation are
to provide feedback to organisation and their employees about the extent to which the activities are on schedule are being carried out as planned and using time and resources in an efficient manner;
to provide guidance for modifying or explicating the programmes action plan as needed, particularly since not all aspects of the plan can be anticipated or planned in advance;
to assess periodically the extent to which programmes personnel are performing their rules and carting out their responsibilities;
to provide an extension record of the programmes, how it was implemented and how it compares to what was intended.