Resolution of complaints about water
pollution control The Pollution Control Department
has a robust system to follow up the complaints
received. Table 2 presents the number of complaints
related to water pollution under various categories,
and the result of enquiries between 2002 and 2010
(data shown in brackets are the number of cases
substantiated).
The data show that, although the number of complaints
of all types of water pollution (except farm
waste, the number of which is a negligible fraction of
total complaints) has been increasing over the years,
the actual number of incidents or substantiated complaints
has decreased. The more numerous complaints
are those related to cases of industrial wastewater