Consequences of Unresolved Conflict
According to Journal of Anesthesia, the consequences of unresolved conflict can be divided into two categories: indirect and direct. Indirect consequences are negative publicity and media coverage, decreased morale, increased disability and employee’s payment claims, increased turnover, and diversion of limited and valuable resources to dispute resolution, consist of legal remedies (Gerardi, 2004; Chassin and Becher, 2002). The direct consequence of unresolved conflict is a barrier to communication between the members. Appropriate communication among team members is well acknowledged in some of the safety-critical industries (Davies, 2005).