Internal and external situation monitoring and reporting
Whenever our organization suffers a close call we use it as a trigger for self evaluation rather than confirmation of our
success.
Our organization proactively monitors what is happening in its industry to have an early warning of emerging issues.
Our organization is successful at learning lessons from past projects and making sure these lessons are carried through
to future projects.
Informed decision making
Our organization is prepared to invest to ensure that decisions are made on the basis of the most up to date information.
In our organization, it is generally easy to obtain expert assistance when something comes up that we don’t know how to
handle.
If something is not working well, I believe staff from any part of our organization would feel able to raise the issue with
senior management.