The current study stemmed from correspondence with a researcher employed by the U.S. Navy. All U.S. Navy message traffic emails (i.e. mass distributed messages from the U.S. Navy administration, rather than personal messages sent between U.S. Navy personnel) are written in exclusively capital letters, and paragraph spacing is not always preserved upon receipt of a message. Several individuals in this researcher's lab found the capital letters format to be annoying and difficult to read, and they desired to know if such a format was measurably detrimental to reading (Jeffrey Dyche, personal communication, October 22, 2001). Thus, the primary purpose of the current research was to determine if the format adopted by the U.S. Navy affects the time a reader needs to finish reading an email as well as the ability to identify and remember important information presented in an email. Secondly, readers' preference of text style was determined, because these preferences can influence reading behavior. Understanding these factors is important, especially with respect to time- pressured cases when little time is available to decipher an email message, as might be the case for the U.S. Navy in hostile or unexpected military situations.
The current study stemmed from correspondence with a researcher employed by the U.S. Navy. All U.S. Navy message traffic emails (i.e. mass distributed messages from the U.S. Navy administration, rather than personal messages sent between U.S. Navy personnel) are written in exclusively capital letters, and paragraph spacing is not always preserved upon receipt of a message. Several individuals in this researcher's lab found the capital letters format to be annoying and difficult to read, and they desired to know if such a format was measurably detrimental to reading (Jeffrey Dyche, personal communication, October 22, 2001). Thus, the primary purpose of the current research was to determine if the format adopted by the U.S. Navy affects the time a reader needs to finish reading an email as well as the ability to identify and remember important information presented in an email. Secondly, readers' preference of text style was determined, because these preferences can influence reading behavior. Understanding these factors is important, especially with respect to time- pressured cases when little time is available to decipher an email message, as might be the case for the U.S. Navy in hostile or unexpected military situations.
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