1. What is characteristic of Senior Management Support?
A. To identifies factors that contribute to error.
B. As a champion with management authority.
C. Must willing to do what it take to make the program succeed.
D. All above.
2. Which one of these factors do you think contribute most to
Maintenance Error?
A. Information.
B. Technical knowledge or skills
C. Individual Factors.
D. All above.
3. Which of these people should not receive disciplinary action?
A. Purpose and Knowledge person.
B. Recklessness person.
C. Unintentional person.
D. Intentional person.
4. What is the reason to increase or decrease level of discipline?
A. Were there other contributing factors.
B. Work history of Technician.
C. Did the Technician report the previous error?
D. All above.
5. The Human Factor is interaction between?
A. People and luck.
B. People and animal.
C. People and procedure.
D. All above.
6. What is factor affecting individual performance?
A. Machine
B. Environment
C. Fatigue
D. Procedure
7. How does illness affect job performance?
A. Increase ability to concentrate.
B. Well done on task in efficiently.
C. High physical strength.
D. Slowed reaction time.
8. Symptoms of fatigue include?
A. A lack of awareness.
B. Slow reactions.
C. Abnormal moods.
D. All of the above.
9. The best immediate cure for fatigue is:
A. “sleep”
B. “read”
C. “exercise”
D. Away from office”