Secondly, diagnosis entails a problem-centric approach to action research, where the assumption is that the organization is broken and needs fixing. This makes organizational members more wary and ultimately more resistant to change (Boyd & Bright, 2007). Dialogic OD processes tend to rest on an opportunity-centric (Boyd & Bright, 2007) approach that starts from common aspirations and shared visions, making engagement in the change process more appealing.