Dear Valued Partner,
Thank you for contacting agoda.com.
Please kindly be informed that you have sent in confirmation number: 2107154 on Jul
21 for this booking which by right you need to prepare the room according to the
reservation.
As you unable to prepare the room for Jan, 07-08, 2016 for Room Type: Standard Room,
could you please check whether we can upgrade the customer to other room type?
Should no availability, do you have sister hotel or other hotel for us to relocate
the customer?