We have sold 17,639 vehicles KUN2_ since 2005/May and this is our second report after C/M regarding this issue (First
report before C/M was FTR-2013/005/PA; First report after C/M was FTR-2014/001/PA).
Customer complains of noise under the vehicle when driving, the noise is perceived as something in the suspension
system is loose.
5 cases had been detected until today.
Customer complaint is strong.
Priority Analysis
Symptom = 3 (Looseness)
Incidence = 1 (0.03%, 5 affected vehicle in 17,639 sold)
Repair method = 1 (Easy to fix)
Customer complaint = 3 (Strong customer complaint)
Issue ranked as priority B
Please see below for details of this issue.