Roles and Responsibilities
1Exports required data from automatic fare collection (AFC) workstations. Compiles information and generates reports for management on a daily basis.
2Assists Manager in collecting data to prepare reports.
3Assists Manager in gathering, validating, analyzing and reporting on information such as number of patronage, ticket usage, etc., when requested by internal and external parties.
4Assists Manager in gathering information for customer satisfaction surveys.
5 Register survey data.
6Proposes new and effective ways to gather and manage data (e.g., establishing a computerized database for the section to promote paperless system).
7 Provides necessary information when required within the section.
8 Performs other duties as assigned.