Ethics
We are committed to the highest standards of ethical conduct and integrity in our business activities in
the UK and overseas and expect our suppliers to join us in this. We act in accordance with our Code
of Conduct and Anti Bribery Policy and comply with applicable competition and procurement
legislation. We will not tolerate corruption, bribery or anti-competitive practices.
Stakeholder engagement
As with all our stakeholders, we use regular formal and informal stakeholder management processes
to engage and consult with our Supply Chain Community. We value stakeholder dialogue as a means
to build long-term strategic relationships with suppliers and work together to create win-win solutions.
People
We recognise that success hinges on our people. We are therefore committed to ensuring that our
colleagues involved in supply chain management are trained so as to achieve the high standards we
set ourselves and conform to the Chartered Institute of Purchasing & Supply (CIPS) Code of Conduct
as Best Practice. We encourage and support individuals‟ continued personal and professional
development, including qualification with CIPS where appropriate.
Values
We are guided in our relationships with suppliers by our values. Our values are detailed in Appendix 1.
Environment
We recognise that delivering sustainable growth means working with our suppliers to help achieve the
balance between the environmental impact of our operations and maximising our social and economic
impact. We challenge our suppliers to evaluate their environmental impact and support them in taking
appropriate actions in response.
Community
As a regionally based business, we understand our potential to promote regional economic growth
and to support local businesses. Procurement of goods and services and dialogue with suppliers will
reflect this opportunity as we encourage suppliers to source locally and contribute to regional
economic growth.
Selection of suppliers
M.A.G follow a robust Source Selection Process when conducting procurement exercises. Our Supply
Chain professionals will use a number of tools & techniques to ensure potential suppliers that
positively contribute to M.A.G CSR policy are appropriately recognised during any evaluation process.
Payment
M.A.G recognise the importance of good cash flow as the „blood stream‟ for all businesses. We hope
that M.A.G‟s commitment to prompt and regular payments to our direct suppliers will encourage
similar behaviours of those further down the supply chain who may not be visible to M.A.G.
Value improvements
We are committed to search for innovative ways to drive performance and collaborate with and
encourage our suppliers to develop new and better ways of working.
Category management
We procure goods and services by category so that we can understand the end-to-end supply chain
environment. Our Supply Chain professionals seek to establish long-term relationships with suppliers,
in order to support growth, mutual opportunities and management of risk.
Performance
We may use supplier performance indicators to link performance to future supplier selections. We may
undertake monitoring and audit processes to verify the performance of suppliers.
Key Risks and Opportunities
We are committed to managing our supply chain risks to ensure continuity of supply and cost
efficiency and taking advantage of opportunities to find creative and innovative solutions. Following
internal and external dialogue with stakeholders and consideration of risk and materiality, we have
prioritised two issues as our key risks and opportunities: Environmental impact and Regional
economic impact.
Environmental impact
We recognise that both our Operation and our Suppliers need to maximise their social and economic
impact while addressing environmental challenges. In line with our aim to deliver sustainable growth,
we are already acting to encourage resource efficiency, tackle climate change and actively manage
our environmental impacts. We set ourselves challenging targets in order to achieve this and we
expect our suppliers to share our vision for sustainable growth. We seek to collaborate with, and
support them, in meeting our environmental commitments. Our Supplier Evaluation criteria will
positively recognise companies that fulfil CSR criteria encouraging suppliers to adopt sustainable
ways of working and help M.A.G select suppliers who share our commitment to sustainability.
M.A.G is committed to a robust waste management strategy as part of our aim of zero waste going to
landfill. Our primary aim is to design out as much waste as possible, but recognising that this is not
always possible we will work with our suppliers in seeking to produce less waste and increasing the
amount of waste recycled or recovered.
At the core of our environmental strategy is our carbon neutral commitment: our target is for our
ground operations to be carbon neutral by 2015. As part of this, we are increasing energy efficiency
and utilising