A request
In view of the increase in our volume of business, I am writing to enquire whether you would be prepared to extend credit terms of 60 days. Would you let us know your decision as soon as possible?
A refusal
With regard to your request for improved credit terms, I am afraid that group policy does not allow us to extend more than 30 days credit.
An agreement
Further to your email of 17 July, we are pleased to agree to the terms you propose, and we look forward to receiving your order.
A reminder
May I remind you that the sum of E 101,000 is still outstanding on your account? We would appreciate your early settlement of this outstanding balance.
An apology
We would like to apologize for the delay in sending the enclosed cheque. This was an unfortunate oversight due to circumstances beyond our control, and we can assure you that it will not recur.
A final demand
We wrote to you on11 April regarding the balance of E 15,550 which is still outstanding. Unless we receive payment within seven days, we shall have no alternative but to pass the matter on to our legal department.