Technical information was not all that Cisco shared. Cisco used e-learning tools to train both its own sales force of 10,000 and its channel partners’ 200,000-600,000 salespeople. Partners received the same online content, free of charge, as Cisco salespeople did. Three-quarters of partners surveyed reported significant gains in their ability to sell and support Cisco; 72% said this reduced training costs by more than half. As of 2001, 78% of Cisco’s field sales account managers and systems engineers used Cisco’s Field E-Learning Connection site regularly. Over one million global users had accessed Cisco’s Partner E-Learning Connection by its second year of operation. Cisco planned to roll out a similar site for its customers.