I understand that we will contact CE/Customer prior to RMA delivery . Please advise if you will contact CE prior the delivery for all order type or only apply to certain shipment method? eg You will call CE/Customer for ASAP (S1, S2) order but will NOT call CE/Customer for NBD(N3,N4 &N5) order.
If we don't call CE/Customer prior to the delivery for NBD orders , what are the challenges you foresee?