In recent years, information technology has had a profound effect on human resources (HR) processes
and practices. However, relatively little research has examined its effectiveness, and most
of the existing studies have not assessed the degree to which these new systems enable organizations
to reach their HR goals of attracting, motivating and retaining employees. One reason for this
is that there are a number of limitations associated with current systems including the fact that
they: (a) use one way communication systems, (b) are impersonal and passive, (c) do not always
allow for interpersonal interaction, and (d) often create an artificial distance between individuals
and organizations. Thus, the primary purposes of the present article are to review the current
effects of technology on HR processes, consider the existing literature on the topic, and discuss
the advantages and potential limitations of using these systems. In addition, we offer directions
for future research and practice on using technology to facilitate HR processes