Complementarity. Communication options are often more effective when
used in tandem. Complementarity relates to the extent to which different
associations and linkages are emphasized across communication options.
Different brand associations may be most effectively established by capitalizing
on those marketing communication options best suited to eliciting
a particular consumer response or establishing a particular type of brand
association. Many of the TV ads during the Super Bowl—America’s
biggest media event—are designed to create curiosity and interest so that
consumers go online and engage in social media and word of mouth to
experience and find more detailed information.44 A 2010 Super Bowl spot
for Snickers candy bar featuring legendary TV comedienne Betty White
resulted in over 3.5 million visits to the brand’s Web site after it was run