Scan type or Symantec AntiVirus Detection Results
When the client does not detect any viruses in scanned files, the progress bar shows that the scan is complete.
If the client detects a virus during the scan, then the infection details appear in the results list.
Note:
The language of the operating system on which you run the client might not be able to interpret some characters in virus names. If the operating system cannot interpret the characters, the characters appear as question marks in notifications. For example, some unicode virus names might contain double-byte characters. On the computers that run the client on an English operating system, these characters appear as question marks.
Table: Infection details
Option
Description
Icon
The icon that indicates whether or not a file or risk is still a threat. A green check mark indicates that a risk or file is no longer a threat. A red "x" indicates that a risk or file is still a threat.
Filename
The name of the infected file.
Note:
The language of the operating system on which you run the client might not be able to interpret some characters in virus names. If the operating system cannot interpret the characters, the characters appear as question marks in notifications. For example, some unicode virus names might contain double-byte characters. On those computers that run the client on an English operating system, these characters appear as question marks.
Risk
The name of the detected risk.
You can click on the risk name to display more information about the risk on the Symantec Security response Web site.
Exclude
For certain risks, a check box appears in this column. You can click this check box if you want the client to ignore this risk during all future scans.
Note:
Check this option only if you know that the item is not a virus or a security risk or that it is otherwise safe. Fox example, the detected risk might be an adware application that you need to use another application.
Action
The action that the client performed on the risk, if any.
Risk Type
The category of the detected risk.
Original Location
The path to the directory where the client detected the risk.
Computer
The name of the computer where the client detected the risk.
User
The name of the active user when the client detected the risk.
Status
The state of the detected file.
Current Location
The path to the directory of the infected file if it remains on the computer.
Primary Action
The configured First Action for the detected risk.
Secondary Action
The configured Second Action for the detected risk.
Logged By
The type of scan that detected the risk.
Action Description
An explanation of the action that the client performed on the detected risk, if any.
Date and Time
Displays the date and time that the client detected the risk.
When a virus is detected, the client tries to complete the action that you designated. If the action fails, the client performs the second action that was designated for that type of virus and scan.
You can right-click on the name of a detected risk to display a list of post-scan actions. Not all actions apply to every type of risk.
Table: Actions
Option
Description
Exclude or Unexclude
Ensures that the virus or risk is ignored by future scans. Unexclude ensures that the client scans the file.
Clean
Removes the virus from the infected file.
If the client successfully cleans a virus from a file, you don't need to take any other action. Your computer is free of viruses and is no longer susceptible to the spread of that virus into other areas of your computer.
When the client cleans a file, it removes the virus from the infected file, boot sector, or partition tables. This removal process eliminates the ability of the virus to spread.
In some instances the cleaned file might not be usable. This unusable state is a result of the virus infection and not a result of the clean action.
Some infected files cannot be cleaned.
Delete Permanently
Deletes the infected file from your computer's hard drive.
Use this action only if you can replace the file with a backup copy that is free of viruses or security risks. After the file is permanently deleted, it cannot be recovered from the Recycle Bin.
Note:
Use this action with caution when you configure actions for security risks, because deleting security risks might cause applications to lose functionality.
Undo action taken
Reverts the action that the client performed on the detected risk.
This reversal is not always possible. For example, the client cannot restore a file that it deleted.
Move to Quarantine
Does one of the following:
For viruses, moves the infected file from its original location to the Quarantine. Infected files within the Quarantine cannot spread viruses.
For security risks, moves the infected files from their original location to the Quarantine and tries to remove or repair any side effects.
Quarantine contains a record of all actions that were performed. This record lets you return the computer to the state that existed before the client removed the risk.
Properties
Displays more details about the detected risk.
Scan type or Symantec AntiVirus Detection Results
When the client does not detect any viruses in scanned files, the progress bar shows that the scan is complete.
If the client detects a virus during the scan, then the infection details appear in the results list.
Note:
The language of the operating system on which you run the client might not be able to interpret some characters in virus names. If the operating system cannot interpret the characters, the characters appear as question marks in notifications. For example, some unicode virus names might contain double-byte characters. On the computers that run the client on an English operating system, these characters appear as question marks.
Table: Infection details
Option
Description
Icon
The icon that indicates whether or not a file or risk is still a threat. A green check mark indicates that a risk or file is no longer a threat. A red "x" indicates that a risk or file is still a threat.
Filename
The name of the infected file.
Note:
The language of the operating system on which you run the client might not be able to interpret some characters in virus names. If the operating system cannot interpret the characters, the characters appear as question marks in notifications. For example, some unicode virus names might contain double-byte characters. On those computers that run the client on an English operating system, these characters appear as question marks.
Risk
The name of the detected risk.
You can click on the risk name to display more information about the risk on the Symantec Security response Web site.
Exclude
For certain risks, a check box appears in this column. You can click this check box if you want the client to ignore this risk during all future scans.
Note:
Check this option only if you know that the item is not a virus or a security risk or that it is otherwise safe. Fox example, the detected risk might be an adware application that you need to use another application.
Action
The action that the client performed on the risk, if any.
Risk Type
The category of the detected risk.
Original Location
The path to the directory where the client detected the risk.
Computer
The name of the computer where the client detected the risk.
User
The name of the active user when the client detected the risk.
Status
The state of the detected file.
Current Location
The path to the directory of the infected file if it remains on the computer.
Primary Action
The configured First Action for the detected risk.
Secondary Action
The configured Second Action for the detected risk.
Logged By
The type of scan that detected the risk.
Action Description
An explanation of the action that the client performed on the detected risk, if any.
Date and Time
Displays the date and time that the client detected the risk.
When a virus is detected, the client tries to complete the action that you designated. If the action fails, the client performs the second action that was designated for that type of virus and scan.
You can right-click on the name of a detected risk to display a list of post-scan actions. Not all actions apply to every type of risk.
Table: Actions
Option
Description
Exclude or Unexclude
Ensures that the virus or risk is ignored by future scans. Unexclude ensures that the client scans the file.
Clean
Removes the virus from the infected file.
If the client successfully cleans a virus from a file, you don't need to take any other action. Your computer is free of viruses and is no longer susceptible to the spread of that virus into other areas of your computer.
When the client cleans a file, it removes the virus from the infected file, boot sector, or partition tables. This removal process eliminates the ability of the virus to spread.
In some instances the cleaned file might not be usable. This unusable state is a result of the virus infection and not a result of the clean action.
Some infected files cannot be cleaned.
Delete Permanently
Deletes the infected file from your computer's hard drive.
Use this action only if you can replace the file with a backup copy that is free of viruses or security risks. After the file is permanently deleted, it cannot be recovered from the Recycle Bin.
Note:
Use this action with caution when you configure actions for security risks, because deleting security risks might cause applications to lose functionality.
Undo action taken
Reverts the action that the client performed on the detected risk.
This reversal is not always possible. For example, the client cannot restore a file that it deleted.
Move to Quarantine
Does one of the following:
For viruses, moves the infected file from its original location to the Quarantine. Infected files within the Quarantine cannot spread viruses.
For security risks, moves the infected files from their original location to the Quarantine and tries to remove or repair any side effects.
Quarantine contains a record of all actions that were performed. This record lets you return the computer to the state that existed before the client removed the risk.
Properties
Displays more details about the detected risk.
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