VOICE OF THE CUSTOMER: Front bumper Model C346MCA has defect impact on the Q-gate.
CTQ STATEMENT (Customer Requirement): Line FTM production to 25 Job/Hr.
DEFECT DEFINITION for Y (Objective Metric): Incress Assembly production from 72% to 100% at TSRA
COST OF POOR QUALITY:
PROBLEM STATEMENT, SCOPE, AND GOAL Increes Assembly production to 100%., Line FTM front bumper St.Main to Q-gate ., Increes Assembly production from 72% to 100% in 31 Aug 16.