Dear Sir/Madam,
Thank you for contacting P&G accounts payable help desk.
Credit note R910873 has been completely processed for payment and will be offsetted by the due date 09.12.2013.
Invoice R910161 is not appearing in our system. Kindly provide us the mailing address where the invoice has been sent and also the purchase order number to confirm the correct mailing address.
Please feel free to contact us for further help.
In addition, we are constantly working to improve service to our customers. Please access the following link to answer a few questions regarding the service you received from the Call Centre: