He goes on to state that learning is both a social and a personal phenomenon. The
sharing of multiple perspectives tends to increase the knowledge learned and the
satisfaction derived from the process. In OLEs, collaboration has been defined as a
process where "... both teachers and learners are active participants in the learning
process; knowledge is not something that is 'delivered' to students, but rather
something that emerges from active dialog among those who seek to understand and
apply concepts and techniques" Hiltz (1994)