Dear CI2 colleagues,
This Lian-chao ZHU from SDS R&D. After reading your investigation report below, we are so surprising to see the simple content with basic grammar error in it.
Although we are trying to persuade our customers to accept this lot, we need to provide enough proof on that. My suggestion is as below:
1. Submit our reception control report of raw material, production report, and quality data, which illustrate everything was running smoothly.
2. So called “Gel” could be processed by some extra compounding , which SDS R&D have confirmed it on site. (we can comment it for you).
3. List our action plan in the future.
4. Do not mention the unfinished scientific experiment, such as FTIR, solubility, …
5. Pay more attention to the layout and grammar.
If something is not clear, pls do not hesitate to let me know, and let us know when will you finish it as well.