Phase 3—Review of Results and Action Planning In this phase, most organizations conduct a top-down sharing of engagement results followed by widespread action planning at a number of leadership levels. We believe that in addition to this type of activity and involvement, it is a best practice for senior leadership to examine the results from a strategic perspective and decide what actions could and should occur at the organization level to create a more engaging environment or culture. In this section we will focus on the sharing of overall and subgroup/departmental results and action planning activities; in Phase 4—Execute/Take Action we will provide more insights into the responsibilities and actions at the senior leader level.