Negotiated meaning, structures and practices
In an enterprise, people develop practical theories of 'what works' as individuals and these become a shared repertoire of practices and routines within the business, often described as 'the way we do things round here - what works for us'. This produces a distinctive culture within a business, where what is known and done does not belong to any single person, but rather is shared amongst the members.
An enterprise depends on these negotiated ways of working, which often reflect the founders' style, language, values, ambitions and ways of working, and those of the employees. Tom Kirby, CEO of Games Workshop, asserts that organisations have a 'spiri¬tual life' with which people engage - or not. The lives, interests and aspirations of people within the business must be recognised by the founders who hold formal power and ownership of the business, which is of limited value without the employees' participation. Conflict and disagreement are inevitable from time to time and form an integral aspect of this negotiation.
In many enterprises, there is a strong emotional engagement between the people and the business, in which the culture is expressed through the style, language, behaviours, and feeling between people. For many people, this is why they enjoy coming to work. The 'buzz', the emotional and spiritual life and energy of the enterprise, comes from people expressing themselves, their identities and their abilities in their work, and in sharing this with their customers
Negotiated meaning, structures and practices
In an enterprise, people develop practical theories of 'what works' as individuals and these become a shared repertoire of practices and routines within the business, often described as 'the way we do things round here - what works for us'. This produces a distinctive culture within a business, where what is known and done does not belong to any single person, but rather is shared amongst the members.
An enterprise depends on these negotiated ways of working, which often reflect the founders' style, language, values, ambitions and ways of working, and those of the employees. Tom Kirby, CEO of Games Workshop, asserts that organisations have a 'spiri¬tual life' with which people engage - or not. The lives, interests and aspirations of people within the business must be recognised by the founders who hold formal power and ownership of the business, which is of limited value without the employees' participation. Conflict and disagreement are inevitable from time to time and form an integral aspect of this negotiation.
In many enterprises, there is a strong emotional engagement between the people and the business, in which the culture is expressed through the style, language, behaviours, and feeling between people. For many people, this is why they enjoy coming to work. The 'buzz', the emotional and spiritual life and energy of the enterprise, comes from people expressing themselves, their identities and their abilities in their work, and in sharing this with their customers
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