The manager of a soccer team needs a running score of the game.
The manager needs this to help identify whether a change in strategy or other action is needed and, subsequently, to find out whether those changes resulted in the desired results (outcomes).
The manager of a private business needs regular feedback on the business’s profitability so the manager can determine whether actions are needed and, subsequently, whether those actions led to
the desired results. Similarly, managers in any government and any government agency, whether at the national or the local government level, need regular feedback on the quality and outcomes of services to citizens.