We found that there’s virus detection PC on (UTC): 2015/07/22 7:29:39
PC name : C13NTH0008
Name: Chaitawat-san
Please follow as below process.
1.Please plug off the LAN cable.
2.Please open Microsoft Forefront Endpoint Protection and there’s scan option on the right-screen so please select “ full ” and then conduct full-scan.
3. Please check , what did user do at detection time?(Insert USB device, etc) → (UTC): 2015/07/22 7:29:39 (Virus detection time)
4.After you do it , please let me know the full-scan result with screen-shot but if you can’t send that , please contact us.
(It depends on PC though it might be taking couple hours.)
Thank you in advance.
Best regards
Idemitsu Kosan
Information Systems Department
Global IT Support Desk
Tel+81-3-3213-3043
Mao Yamasaki