Jim’s Mistake
A case study on virtual teams, hierarchy, and direct versus indirect communication styles.
Based in Cleveland, Ohio, Jim is has been managing a software development team in Pune for the past two years. He has been working closely with Aruna, the Indian team leader, to develop a new networking program. While Jim has over 25 years of experience in software development, Aruna knows the program inside and out.
While reviewing his work from the previous week, Jim discovers that he made a mistake in the programming code. He notices that Aruna corrected his error, but wonders why Aruna did not bring it to his attention so that he could avoid delays and keep from making the same mistake in the future.
Reflection…
Should Aruna have informed Jim of his mistake? Why or why not?
If Jim wants to be notified of his mistakes in the future, how should he proceed?
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