thank you for contacting iTunes Store Customer Support. My name is Francis and I'd be more than happy to assist you today.
From what I have read in your email, your daughter accidentally purchase an in-app from the app “LINE,” in which you’d like to be refunded. I can certainly understand the importance on refunding the item since it was not intentional. I will be more than happy to help you out.
Kitisak, I’ve reviewed your case andI have issued you a full refund for the unauthorized purchase. Within ten business days, 7.99 USD should be posted to the payment method used to make the purchase.
Additionally, there are several ways you can prevent unintentional or unauthorized purchases on your iPhone, iPad, or iPod touch. You can disable in-app purchases, disable purchasing completely, or require a password for every purchase.
thank you for contacting iTunes Store Customer Support. My name is Francis and I'd be more than happy to assist you today. From what I have read in your email, your daughter accidentally purchase an in-app from the app “LINE,” in which you’d like to be refunded. I can certainly understand the importance on refunding the item since it was not intentional. I will be more than happy to help you out.Kitisak, I’ve reviewed your case andI have issued you a full refund for the unauthorized purchase. Within ten business days, 7.99 USD should be posted to the payment method used to make the purchase.Additionally, there are several ways you can prevent unintentional or unauthorized purchases on your iPhone, iPad, or iPod touch. You can disable in-app purchases, disable purchasing completely, or require a password for every purchase.
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