This study is entitled, ―Occupational Accidents in hotels within Eldoret Town:
Awareness and Prevention‖. The specific objectives of the study were to establish
whether there are policy guidelines relating to prevention of occupational accidents and
to check whether legal requirements relating to safety at work are followed; determine
the level of awareness of the safety procedures by the staff and proprietors of hotels
within Eldoret municipality and to establish preventive measures that are in place to
prevent Occupational Accidents in hotels within Eldoret municipality. The independent
variables examined were the years worked, type of hotel and level of education while the
dependent variables included awareness of staff on safety requirements, policies and
accident prevention measures as they relate to the areas of occupational health and safety
promotion activities. The study employed the descriptive study design which is the most
appropriate in achieving the stated objectives and allows generalization of the results to
the population. Data was collected from hotels using stratified and simple random
sampling which ensures that all staff from the population had the same chance of being
selected and stratified sampling to ensure that cases from the smaller strata of the
population are included in sufficient numbers to allow comparison. The study was done
in the central business district of Eldoret town in which, 16 hotels from 20 High Standard
Lodging House (Hotel D Class) of hotels were studied. An interview was administered to
hotel proprietors or the hotel manager to establish accident prevention measures taken by
the hotel management as well as the policies put in place to ensure awareness and
prevention of these accidents. Staff of various caliber filled questionnaires to shed light
on accident prevention measures and awareness. An observation checklist was also used
to establish the safety practices of the hotel. The data collected was then used to establish
the extent to which accidents occurred, state of awareness and prevention measures that
were undertaken by the hotels. The data was then transcribed and content analysis
(identifying, coding, and categorizing the primary patterns in data) done. Thereafter the
data was organized in tables and analyzed using the SPSS data analysis programme.
Major findings were that though most hotels had safety policy statements, most staff were
unable to outline them and worse still were not aware of safety procedures, policies and
laws governing hotels. Training was considered as one of the methods of ensuring
prevention of accidents. Although risk assessment audits were done regularly, most
hotels had no system of reporting risks, hazards and accidents. After correlation, it was
found that the awareness of safety rules/policies/regulation are influenced by education
levels of the staff and not necessarily the working year/experience meaning that staff get
OHS information mainly from formal professional education rather than at the work
place. In conclusion, most hotels neither had guidelines for preparedness for emergencies
or a system for reporting hazards and accidents and the staff were not aware of safety
regulations, safety procedures and policies or laws governing the hotel industry. On the
other hand preventive measures put in place included training, availing necessary
equipment and disciplinary action. Recommendations included providing clear policies
on safety procedures in the hospitality industry and training staff on these policies to
create awareness.
This study is entitled, ―Occupational Accidents in hotels within Eldoret Town:
Awareness and Prevention‖. The specific objectives of the study were to establish
whether there are policy guidelines relating to prevention of occupational accidents and
to check whether legal requirements relating to safety at work are followed; determine
the level of awareness of the safety procedures by the staff and proprietors of hotels
within Eldoret municipality and to establish preventive measures that are in place to
prevent Occupational Accidents in hotels within Eldoret municipality. The independent
variables examined were the years worked, type of hotel and level of education while the
dependent variables included awareness of staff on safety requirements, policies and
accident prevention measures as they relate to the areas of occupational health and safety
promotion activities. The study employed the descriptive study design which is the most
appropriate in achieving the stated objectives and allows generalization of the results to
the population. Data was collected from hotels using stratified and simple random
sampling which ensures that all staff from the population had the same chance of being
selected and stratified sampling to ensure that cases from the smaller strata of the
population are included in sufficient numbers to allow comparison. The study was done
in the central business district of Eldoret town in which, 16 hotels from 20 High Standard
Lodging House (Hotel D Class) of hotels were studied. An interview was administered to
hotel proprietors or the hotel manager to establish accident prevention measures taken by
the hotel management as well as the policies put in place to ensure awareness and
prevention of these accidents. Staff of various caliber filled questionnaires to shed light
on accident prevention measures and awareness. An observation checklist was also used
to establish the safety practices of the hotel. The data collected was then used to establish
the extent to which accidents occurred, state of awareness and prevention measures that
were undertaken by the hotels. The data was then transcribed and content analysis
(identifying, coding, and categorizing the primary patterns in data) done. Thereafter the
data was organized in tables and analyzed using the SPSS data analysis programme.
Major findings were that though most hotels had safety policy statements, most staff were
unable to outline them and worse still were not aware of safety procedures, policies and
laws governing hotels. Training was considered as one of the methods of ensuring
prevention of accidents. Although risk assessment audits were done regularly, most
hotels had no system of reporting risks, hazards and accidents. After correlation, it was
found that the awareness of safety rules/policies/regulation are influenced by education
levels of the staff and not necessarily the working year/experience meaning that staff get
OHS information mainly from formal professional education rather than at the work
place. In conclusion, most hotels neither had guidelines for preparedness for emergencies
or a system for reporting hazards and accidents and the staff were not aware of safety
regulations, safety procedures and policies or laws governing the hotel industry. On the
other hand preventive measures put in place included training, availing necessary
equipment and disciplinary action. Recommendations included providing clear policies
on safety procedures in the hospitality industry and training staff on these policies to
create awareness.
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