Classes of problems that emerge from this study involving technical and human issues are.
1. Numbers and heterogeneity – individuals/teams from various emergency service organisations
2. Interoperability between services, communications issues and problems under stress
3. Network congestion, information overload
4. Lack of Meta Data – support for intelligent and dynamic sense-making for decision makers
5. Network volatility – communications breakdown, incomplete access to resources
6. Right equipment, skills, training, capability available as needed