In this video we meet Amanda Shank, who works at Flight 001, a store for seasoned travelers. She says that the respect and encouragement she receives from the store owners motivates her to do her best work. She wants her ideas to be taken seriously, and at Flight 001, they are. At her last job, her boss told her, “You’re just a number. You can be replaced at any time.” Shank says, “When you’re told something like that, why would you want to put any effort in?” Store leader Claire Rainwater echoes Shank’s sentiments, adding that while pay is important, she also wants to feel supported and valued for the work she does. Shank says she is happy to have found a place where she can make a contribution and be challenged. “At this company they make an effort to show you you’re appreciated; you have a say in what goes on. You’re given compliments and feedback about what you could be better at.”