I regret not yet. The completed End User Undertaking document is only the first part of the solution. This document allows us to apply for the required export licence, which we have done, but until that licence is issued to us we are legally forbidden to ship the Santovac fluid.
Unfortunately the export licence application process takes some weeks (they claim four but it is always longer) and is always complicated by the fact that we are shipping from the Czech Republic. I will keep you advised when we get any feedback.
In the mean time I will require please the originally-signed End User Undertaking document to be sent to me at Crawley, preferably by courier so that we can track it, as we must have the original document on file before we can make use of any export licence issued to us. Please could you arrange this.
Please send it to the address shown beneath my name below and make sure that my name appears on the outside of the package otherwise it may get lost in the building once it arrives.
Many thanks.