What Are the Business Processes? The analyst must obtain a comprehensive list of all the business processes. In most cases, the users provide answers in terms of the current system, so the analyst must carefully discern which of those functions are fundamental(i.e., which will remain and which may possibly be eliminated with an improved system). For example, sales clerks might indicate that the first task they perform when a customer places an order is to check the customer's credit history In the new system, sales clerks might never need to perform that function; the system might perform the check automatically. The function remains a system requirement but the method of carrying out the function and its timing are changed.