Stenght: i) Contract reviewing before vendor creation, ii) Follow up closely for any assigned works, iii) Communicate with others efficiently in term of fact findings. Achievement: i) Solve minor cases being raised by Customer Service Team related to customers' complaint, ii) Document preparation for government agency i.e. Lucky Draw application, Changing registered address of Office, Tax registration and so on and iii) Follow up all cases related to Police station, Office of Consumer Protection Bureau and so on and iv) Closely participate with Law Firm in order to get Legal Opinion and/or Filing lawsuit against Seller Fraud cases