This study provides an insight into how online engagement enabled the continuation of non-formal
workplace learning practices such as volunteering and opened up possibilities for new ways to contribute to the
learning process of employees. Today’s workplace settings are in constant need of recurrent learning processes
interwoven with daily tasks on digital spaces. However, these digital spaces are not devoid of any issues and hence
suggest the need for employees to be conscious of the emerging issues. As every knowledge-intensive entity needs
to support their employees’ development in non-classroom and non-instructional type of learning the crucial aspect
of digital applications in terms of contributing to related processes of knowledge creation by fostering collaboration