From time to time, passengages need to pay for the excessive baggage etc while check-n. If they didn't pay by credit card, the only alternative will be paid by cash.
Now based on the routine report from your company, it seems the Nov. passenger paid THB7,035 by cash. If it is not consistent to what your company recorded, please notify me. If consistent, what i suggested is to reflect it in the due amount of your invoice.
alternative