Dear all,
Please be invited for discussion on topic of “CI & I CS and Ops team engagement & alignment”.
The purpose of the meeting will be:
•Increase visibility of all stakeholders incl. CS (new joiner, CS manager), RPM, and GBS regarded details of project handover.
•New CS joiner is better exposed to operations process include some work tips (besides Induction program and/or training).
Action Plan/ what need to be done to meet the purpose:
•Create “TO DO checklist”
•Set Buddy system between new CS joiner and GBS folks. Expected buddy period: 3 months???
•Align with CS/RPM to indicate required trainings for CS from time to time (focus on new hire)
Or any idea/ comments that will make CS & Ops working more smoothly for the future, please share in the session.
Thank you & Regards,
Som