Click Start > Run
Type services.msc
In the window that opens find the service ‘Remote Access Connection Manager’ right click and select Properties.
Under the ‘General’ tab select ‘Manual’ as the startup type
Click ‘Start’ (this option will be greyed out if its already started)
Click OK
Try connecting
Note: If the ‘Remote Access Connection Manager’ service will not start, make sure the three services listed below have been started. If any have stopped, right click the service and select All Tasks then click Start
Remote Procedure Call (RPC)
Plug and Play
Telephony