Dear Pannee,
Noted on your reply below.
However, can we know if you would like us to re-open only Debtors and GL period or all Debtors, Creditors and GL period back to 201601 (January 2016) for you? In meantime, may I know when would you like us to assist you to re-open the periods at?
Kindly be reminded again that re-open a period will allow other user to enter into the period that supposed to be closed and it will cause the report to be inconsistency, hence, it is recommended to have all users to log out from the system at that time.
Please re-confirm before we proceed further.
Thanks & Regards,
Vivian