In regards to leakage of Air Wash - Shine Soap 130g, our QA normally use a Blue Chemical to check for sealing problems, but because the pouch is also blue, it was difficult for them to see any leakage. (see attached pictures)
We have found that the problem is not limited to the 0.2% normal defect. Thus for the pouches that Shaldan have already used, please remove Aroma Liquid from pouch and pack again with fixed pouches.
We should be able deliver fixed pouches by 1/12(mon)
We will cover the claim for the used pouches and any labor costs incurred by Shaldan. Pls send us the details when finalized.