The same can be said for employees at all levels: Even when team members are fluent in the lingua franca, a lack of cultural awareness can cause
sig-nifcant misunderstandings and disagreements; it can lead to divergent group norms, practices, and expectations. To prevent such rifts, cross-cultural training must be embedded in language training. This training should focus on the types of nego- tiations employees might undertake, the decisions they will face, the social events in which they might
The same can be said for employees at all levels: Even when team members are fluent in the lingua franca, a lack of cultural awareness can cause sig-nifcant misunderstandings and disagreements; it can lead to divergent group norms, practices, and expectations. To prevent such rifts, cross-cultural training must be embedded in language training. This training should focus on the types of nego- tiations employees might undertake, the decisions they will face, the social events in which they might
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