The performance of state-owned banks from the aspect of profitability and efficiency is not too bad as indicated by the high
ratio average of NIM and ROA and fairly low BOPO. However the low enough BOPO should be alerted because the cost of
third-party funds as well as the relatively high operating expenses offset by higher lending rates. Indonesian Banking mainly
state-owned banks should improve as it will face the competitive market in which our banks will compete with the big banks,
especially banks of Singapore and Malaysia in the ASEAN Economy Community (AEC) by 2020. One of the policies to improve
the functioning of global-oriented intermediation is giving high flexibility to the branch office. Potential bank branches can be
explored through the enhancement of intellectual capital variables. This increase can be caused by an increase in
transformational leadership and knowledge management variables. Intellectual capital is measured through the dimensions of
human capital, structural capital and relationship capital. Transformational leadership dimensions are measured through
idealized influence, inspirational motivation, intellectual stimulation, and individual consideration. Knowledge management
dimensions are measured through socialization, externalization, combination, and internalization. The nature of paper is
finalizing the concept before empirical tests and performed with the scope of intensive study at the branch office managers of
state-owned banks and theoretically can be concluded that the strengthening of transformational leadership and knowledge
management at branch offices to improve intellectual capital is the key in improving the performance of state-owned bank
branch offices in West Java
The performance of state-owned banks from the aspect of profitability and efficiency is not too bad as indicated by the highratio average of NIM and ROA and fairly low BOPO. However the low enough BOPO should be alerted because the cost ofthird-party funds as well as the relatively high operating expenses offset by higher lending rates. Indonesian Banking mainlystate-owned banks should improve as it will face the competitive market in which our banks will compete with the big banks,especially banks of Singapore and Malaysia in the ASEAN Economy Community (AEC) by 2020. One of the policies to improvethe functioning of global-oriented intermediation is giving high flexibility to the branch office. Potential bank branches can beexplored through the enhancement of intellectual capital variables. This increase can be caused by an increase intransformational leadership and knowledge management variables. Intellectual capital is measured through the dimensions ofhuman capital, structural capital and relationship capital. Transformational leadership dimensions are measured throughidealized influence, inspirational motivation, intellectual stimulation, and individual consideration. Knowledge managementdimensions are measured through socialization, externalization, combination, and internalization. The nature of paper isfinalizing the concept before empirical tests and performed with the scope of intensive study at the branch office managers ofstate-owned banks and theoretically can be concluded that the strengthening of transformational leadership and knowledge
management at branch offices to improve intellectual capital is the key in improving the performance of state-owned bank
branch offices in West Java
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