5.4.1 Quality Objective
BTA has established quality objectives at each applicable function and level within the organization. These objectives are defined in terms of measurable and be achievable within a defined time period. The quality objectives are consistent with the quality policy and the commitment to continual improvement.
5.4.1.1 Quality Objectives – Supplemental
The objective should be:
• Customer focused,
• Derived from the business plan,
•Stipulated and deployed,
•Measurable,
•Used to facilitate an effective and efficient review by management,
•Utilized for corrective action and continual improvement