The most important thing I have learn from this work is base on the real situation. I have learn many things that I never get it in the classroom. Many times the agency sales have to be responsible for much doubt from the customer. Agency sales’s main job is to be able to satisfy every customer, if not, as many people as possible. Also, I have learned how the real business runs in the organization. Moreover, from this department, Futhurmore , I had an opportunity to communicate and contact with many people in formal way which I had never experience before. Moreover, I got a chance to do with so many microsoft office programs and paper machine by Scanning, Copying and Sending.And the important thing that I get from this work is I can adapted with another people, dare to think, courage to do, and dare to comment.