Appendixes II, IV and V are also used for gathering information: General Information on the Occupation, Additional Information on Tasks, and Transferable Skills and Socioaffective Behaviors.
Unit of Work
A “unit of work” refers to the actions carried out in the course of performing a function in the workplace. It corresponds to the type of breakdown generally found in task analyses and is structured according to a process that goes from the general to the specific. Three categories of units of work are considered a priori: tasks, operations and suboperations.
Definition of “task,” “operation” and “suboperation”
Task: Actions that correspond to the main activities to be performed in an occupation; a task generally reflects the products or outcomes of the work. For example, “repair brakes,” “drive a truck,” “install a drainage system” and “make a device (orthosis or prosthesis).”
Operation: Actions that describe the steps involved in performing a task. Operations correspond to steps of tasks and are primarily related to the methods and techniques used or to existing work habits; an operation illustrates the work process. For example:
for the task “drive a truck”:
make turns
back up
park
drive on the road
etc.